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FAQ (Frequently Asked Questions)

Can you ship tickets overseas?

At this time, we can only ship tickets to addresses in the United States, Canada, Puerto Rico, United Kingdom, Australia, and Europe. The shipping address has to match the billing address listed on the purchaser’s credit card.

It’s the day of the event, are you able to sell me tickets?

Yes, you can purchase tickets on the same day of the event. They will be delivered by email or local/will call pickup. You can only request the tickets to be emailed/set up for will call pickup if the tickets can be emailed or set up for will call. These tickets will have notes under their ticket groups such as: “local pickup”, “will call available” or “can be emailed.”

What does e-ticket or Ticketfast mean?

E-tickets are tickets that are emailed instead of printed from the original box office. In the secondary ticket market, we either ship or email them.

How come the same or comparable seats are different prices?

We are a network of secondary market ticket sellers. Different ticket sellers, who predetermine their own asking prices, post their inventory on our websites. This means that the price of a ticket does not always determine the quality of a seat.

Can I combine shipping on multiple orders?

Generally, you cannot combine the shipping. The inventory posted on our website is listed from registered ticket sellers at nationwide locations. Multiple orders will possibly be shipped from different locations. If the ticket seller’s information on the orders matches, then this request can be made by contacting the ticket seller. You will not be able to confirm this until after the orders have been placed.

The event date has been postponed, can a refund be issued?

We can only issue a refund if the show is cancelled completely; not for an event that is postponed.

Why can’t I purchase a certain quantity of tickets?

Ticket sellers only have a specific ticket quantity and do not wish to be left with a single ticket. Single seats are the most difficult to sell. Ticket sellers will break odd numbers out of ticket groups that already have an odd number.

Still have questions or concerns? Send us an Email
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